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Renée Meloche

Beigetreten 12. Dez. 2022

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Letzte Aktivität 02. März 2023

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KommentarWorking with articles in the knowledge base

Hi, is there any way to mark a content cue "resolved" or indicate that it has been addressed, rather than just dismissing it? It would be helpful to have an archive of content cues to see if there are recurring issues and also to keep track of them.

Kommentar anzeigen · Gepostet 02. März 2023 · Renée Meloche

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Community-Kommentar Feedback - Help Center (Guide)

Thanks Katarzyna for clarifying, I hope to see that new feature in the article editor soon :) 

Kommentar anzeigen · Gepostet 14. Dez. 2022 · Renée Meloche

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Renée Meloche hat einen Post erstellt

Post Feedback - Help Center (Guide)

I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn't available in the ZenDesk Guide articles editor? I can apply styling to the images in the raw code and have it function in the editor, but when I publish the article, this styling disappears. 

In article editor: 

In published format: 

I found this Community Post that seems to be talking about a similar issue from a couple months ago, but according to the post, this was resolved.

Any help with this would be appreciated! :)

Gepostet 13. Dez. 2022 · Renée Meloche

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