DMKT
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DMKT hat einen Kommentar hinterlassen
Is it possible to include a customized "pre-preform" for this link to fire up when clicked? For a bit of context, we need to show customers who clicked on this link a preform within the widget to a...
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DMKT hat einen Post erstellt
Add more than one requester ("To" field) to a ticket
I absolutely understand this is common practice for all customer support SaaS systems, however it would still benefit our users if this feature could be implemented. Having multiple main receivers ...
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DMKT hat einen Kommentar hinterlassen
More granular control over which fields are hidden for which agent groups would be quite helpful as we have a lot of different teams using different "internal fields" and hiding them separately wil...