Jay Saclot

Hello Omer shelef ,
A ticket has been opened for you so we can provide further assistance. Kindly check your email for the notification.

Hello Matt Winer 

It seems that your instance requires registration for users, which explains why users are being prompted by email to create a password. You can check this "Anybody can submit tickets, no registration required" to disable the feature.

Hello Andrew Chu 

I've gone ahead and created a ticket on your behalf to further assist you. Kindly please check your email for notifications.

Hello Vitalii Petrus 

There is currently no open feature request regarding this functionality. However, if you would like to submit a new request, you are welcome to post in our Feedback on Admin Center topic. To ensure your feedback is well-received, here are some guidelines on how to write an effective feedback post.

Hello Almog Zamir 

You're right; scheduled deletion only applies to archived tickets, specifically those solved for at least 120 days. It isn't possible to schedule deletions for tickets less than 120 days old.

Hey Mickey,

I've generated a support ticket on your behalf. Please check your email for related notifications.

Hello Anne-Flore Caire 
 
The capability to extract a requester's additional phone numbers and email addresses using placeholders is not supported. Standard placeholders like ticket.requester.phone and ticket.requester.email are limited to fetching only the primary phone number and email address. 
 

Hello Rachael Feuchtenberger 

To provide you with dedicated support on this matter, I've gone ahead and opened a ticket for you.