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Holly

Beigetreten 06. Dez. 2022

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Letzte Aktivität 17. Jan. 2025

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Community-Kommentar Feedback - Ticketing system (Support)

Please add this as a feature! 

Kommentar anzeigen · Gepostet 17. Jan. 2025 · Holly

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Community-Kommentar Feedback - Reporting and analytics (Explore)

any updates to this?

Kommentar anzeigen · Gepostet 13. Dez. 2024 · Holly

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KommentarExplore recipes

This doesn't appear to be working on the new dashboard builder. Are there any updates as to when this will be working?

Kommentar anzeigen · Gepostet 12. Dez. 2024 · Holly

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Community-Kommentar Feedback - Reporting and analytics (Explore)

We need the ability to schedule indefinitely, especially if the account owner leaves, since we would not receive that reminder notification. This is essential as we send 100s of dashboards to our clients.

Kommentar anzeigen · Gepostet 03. Dez. 2024 · Holly

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KommentarPublishing and sharing dashboards

We need to schedule indefinitely as well. We have 100s of dashboards being sent out to customers that use them and if the owner leaves then there is no way for us to know when the schedules will send without us individually clicking into the dashboards. it's essential that we have this. 

Kommentar anzeigen · Gepostet 03. Dez. 2024 · Holly

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Community-Kommentar Feedback - Reporting and analytics (Explore)

Walter Bellante 

Thank you for the reply, but I don't see that option as a drop down?

Kommentar anzeigen · Gepostet 07. Nov. 2024 · Holly

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Community-Kommentar Feedback - Reporting and analytics (Explore)

We need not just scheduling, but also the ability to share reports externally. We've been doing this for clients and there's no way to do this on the new dashboard. 

Kommentar anzeigen · Gepostet 06. Nov. 2024 · Holly

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KommentarGlobal security and user access

Hi Chika Chima  

 

Thank you! It looks like we still have ours being flagged though. Has it been reverted in all pods?

Kommentar anzeigen · Gepostet 22. Okt. 2024 · Holly

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KommentarGlobal security and user access

Jacquelyn Brewer 
This has been flagging a lot more (also seems to be a problem with Carollne Scott above too). Were there any recent changes in how Zendesk scans Malware? It's flagging innocuous documents. 

Kommentar anzeigen · Gepostet 21. Okt. 2024 · Holly

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KommentarCustomer management and profiles

This is now showing “Requested tickets” under agents instead of “assigned tickets”. I have a ticket with Zendesk in about this, but is this  a new feature? If so, can it be changed back?

Kommentar anzeigen · Gepostet 20. Aug. 2024 · Holly

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