Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Brooke B.
Beigetreten 12. Jan. 2023
·
Letzte Aktivität 05. Nov. 2024
Folge ich
0
Follower
1
Gesamtaktivitäten
11
Stimmen
6
Abonnements
3
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Brooke B.
Brooke B. hat einen Kommentar hinterlassen
I want to chime in to say +1 to this request! We are experiencing the same difficulties for my team as well and this reporting would be a huge help!
Kommentar anzeigen · Gepostet 05. Nov. 2024 · Brooke B.
0
Follower
0
Stimmen
0
Kommentare
Brooke B. hat einen Post erstellt
One of our agents has identified that ticket indexing fields that are set up as numeric values will automatically change when scrolling up or down with their mouse/trackpad when accessing Zendesk Support via Safari on her Mac. I attempted to recreate the issue on my own computer and found that the same thing happened to me while accessing Zendesk via Safari (I do not have this issue when using Chrome). I've not found any system settings that can be disabled to avoid this, but I could be missing something.
I don't know how long or how often this has been happening, but it is very easy to miss when this happens and could cause reporting to be inaccurate and wanted to reach out to put this on your radar in case there may be a fix available.
Gepostet 24. Apr. 2024 · Brooke B.
2
Follower
2
Stimmen
1
Kommentar