brookeh

The 'Days Since Last Communication' and 'My Last Outgoing Email' fields are severely out of sync. The communications are logged in real time on the company and customer profiles. The Activity Report is also capturing this data but these fields are reporting 30, 50, 60+ plus days since last communication even if the latest email was sent 2-3 days prior.

Any troubleshooting fixes for this issue? We've tried using the sync update in the communication tab with no luck.