Kalle Windefalk
- Gesamtaktivitäten 120
- Letzte Aktivität
- Mitglied seit
- Folge ich 2 Benutzer
- Gefolgt von 0 Benutzer
- Stimmen 39
- Abonnements 52
Aktivitätsübersicht
Neueste Aktivität von Kalle Windefalk-
Kalle Windefalk hat einen Kommentar hinterlassen
Yes, please. Swedish. I mean, Dutch is available. It's almost the same language...almost.
-
Kalle Windefalk hat einen Kommentar hinterlassen
Hi! Can someone please clarify the "Resolution articles" definition. "Count of articles linked through the Knowledge Capture app that were marked as helpful by end users and resolved their request...
-
Kalle Windefalk hat einen Kommentar hinterlassen
+1
-
Kalle Windefalk hat einen Kommentar hinterlassen
+1 for Matt Faircloth comment"My account also only allows authenticated users to create tickets in our Help Center. We would also vote to apply certain logic where this doesnt apply if an end user ...
-
Kalle Windefalk hat einen Kommentar hinterlassen
+1
-
Kalle Windefalk hat einen Post erstellt
CC and followers with customer context set as standard
I'm trying out the "CC and followers" and I really like it. We have the customer context view set as default and allow agents to change requester. With the CC and followers it feels more natural to...
-
Kalle Windefalk hat einen Kommentar hinterlassen
Thanks mate :). I would be fine to have all the holidays imported in English. Crucial part for me is to not forget to add a since a make use of the holiday trigger with email notification
-
Kalle Windefalk hat einen Kommentar hinterlassen
I would like to see a more dynamic feature (at least the ability to turn it on/off). What about Hi-light paragraphs, text or images or whatever, that has been changed in the last update that genera...
-
Kalle Windefalk hat einen Kommentar hinterlassen
Hi! I'm extracting a string of text from a custom multi-line field with a placehlder in a macro. The text is put together when it arrives in the body of the message. Placeholder in zendesk ...
-
Kalle Windefalk hat einen Kommentar hinterlassen
We are using templates with the KC app to create articles and I can set the owner to a group but not change the owner to the group by default. It would be great if we could set the "owner" to a gr...