Hari Chandana
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Assignee Data Filter
Assignee Name filter is showing all the names. I would like to see only Agent Names in the data filter in the Dashboard.
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Hari Chandana hat einen Kommentar hinterlassen
Hi Adam, Are you asking me to apply the filter on the assignee name attribute, so that other names doesn't show up in the Dashboard Filter?
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Hari Chandana hat einen Kommentar hinterlassen
I am getting the follow up ticket count more than expected where I have set the metric as follow-up tickets and attribute as Assignee name. I would like to get the list of follow-up tickets for tha...
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Hari Chandana hat einen Kommentar hinterlassen
Assignee Name Data Filter is showing many irrelevant names in the Dashboard. How do I get the agent names alone in the assignee name data filter?