Paola Stolz

Do you have an update on this feature request?

How are you all keeping your Help Center screenshots updated?

I have worked with learning solutions in the past and they typically have a central library where you can add/update images/videos to reuse across courses, but I don't think Zendesk has anything like that at the moment for the Help Center. I have a highly manual process for this at the moment where I go into each Help Center article and update each screenshot. I am wondering what you all do and if there is a better way?

I also learnt about KB Automate App, but it seems to be no longer active, this would have been a nice alternative.