Elizabeth
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Elizabeth hat einen Post erstellt
allowing to insert notes without giving acces to editing end user
I would like to suggest separating the right to add notes to user from editing users. I would like agents to be able to add notes for customers, however, not be allowed to edit customers.
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Elizabeth hat einen Kommentar hinterlassen
This is an excellente news, when will we be able to test if we have a Zendesk Suite plan?
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Elizabeth hat einen Kommentar hinterlassen
I agree with Abdallah Abuelezz I don't understand that this feature is already available for Zendesk own service and not for the service for their customer. At first, I thought it was a great CRM ...
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Elizabeth hat einen Post erstellt
Adding user field with unique values for each user
Feature Request I would like to ask Zendesk to implement an option for the user field where it would specify that this user field accept only unique values so that there is not two customers with t...
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Elizabeth hat einen Post erstellt
Adding dynamic user field
Feature Resquest: I would like to request Zendesk to implement a user field list that would be dynamic where it's possible to add as many values as it's needed like the feature that is implemented...
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Elizabeth hat einen Kommentar hinterlassen
I would suggest adding this feature because is really time consuming to add all of the dynamic Content. I have forms that can have up to 100 values, adding to that I have to test in sandbox before ...
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Elizabeth hat einen Kommentar hinterlassen
Is there any update on this request? We have mid-day holidays, and it would be really great to be able to differentiate fixed date for a holiday like 25 December that could set up only once from va...
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Elizabeth hat einen Kommentar hinterlassen
Is it possible to define business hours in the automation conditions? If it is how is it done ?