IVAN KATALINIC

1. People
2. People advice and troubleshooting
3. How do I change an agent to a light agent?

What happens to already Closed tickets that the agent was Assigned to? What happens to Public Comments that the agent made before being downgraded to the Light Agent role? Thanks

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• IVAN KATALINIC
• Erstellt 28. September 2023 09:17
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. The encoded_id in emails is not hidden enough

I agree with this ID having to be more hidden or even removed. It is absolutely jarring to see it at the footer of emails, even after removing the HTML and text footers from within Email settings, ...

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• IVAN KATALINIC
• Erstellt 16. August 2023 07:42
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1. Community
2. Feedback - Platform: Apps & Integrations
3. Super Admin app - official feature request thread

Really wanting to be able to use the app to export ALL end users with their associated ID and email, not just the 1st page or 100 results at a time.

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• IVAN KATALINIC
• Erstellt 15. Mai 2023 10:59
• 0 Stimmen