Benjamin Dahlerup

Rafaella, yes exactly. The fact that I don't even know how many type of CSS blocks Zendesk has, kinda illustrates the problem :D

When writing an article in Zendesk Guide, it can sometimes be useful to format some text as being an important note, or a tip to the reader. This is even used in your own Zendesk documentation.
On a technical level, this is done by adding a "note" or "note tip" class to the HTML element. This element is then styled by the Zendesk stylesheet to look different than normal text.

It would be great if there was a "note" and "tip" option in the text toolbar, just like how I can add a bullet list or mark text as bold.
This saves a lot of time, not having to manually edit the HTML of every article, in order to mark something as a note or tip.