Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Manuel Moreira
Beigetreten 11. Apr. 2023
·
Letzte Aktivität 08. Mai 2023
Folge ich
0
Follower
0
Gesamtaktivitäten
33
Stimmen
16
Abonnements
6
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Manuel Moreira
Manuel Moreira hat einen Kommentar hinterlassen
Dainne Kiara Lucena-Laxamana Are you saying that we should create a new category and copy paste the most viewed articles there?
Kommentar anzeigen · Gepostet 27. Apr. 2023 · Manuel Moreira
0
Follower
0
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Anastasiia Kalugina check if you are sending the token with quotation marks.it should not be sent with quotes
Kommentar anzeigen · Gepostet 27. Apr. 2023 · Manuel Moreira
0
Follower
0
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Shaun Luong The only problem with that solution is that the user does not recognize that there is a new conversation going. My chatbot restarts but doesn't send the greeting message, so the user thinks it is still talking to the agent and then the chatbot replies. I think there is really no point in having authenticated users if it's gonna make their experience worse. I think I'm just gonna ask for the name and e-mail every time a user starts a new chat. Regarding if the team can check the history of a client (Kassandra Major) , you can also change the "Recently solved tickets" to show the closed tickets to. Just go to Admin Center > Workspaces > Views > Recently solved tickets.
Kommentar anzeigen · Bearbeitet 26. Apr. 2023 · Manuel Moreira
0
Follower
0
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
I don't understand how Zendesk has this functionality on their chatbot, but it is not available for the clients. It makes no sense. This makes me so confused, cause the code already exists, it just needs to be migrated to the Messaging sytem, so there's no reason why this should be taking so long..
Kommentar anzeigen · Gepostet 21. Apr. 2023 · Manuel Moreira
0
Follower
2
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
What about backing up/cloning specific flows inside the bot?
Kommentar anzeigen · Gepostet 20. Apr. 2023 · Manuel Moreira
0
Follower
2
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Dane Wheeler it looks just like mine, so I have no idea what it could be
Kommentar anzeigen · Bearbeitet 19. Apr. 2023 · Manuel Moreira
0
Follower
1
Stimme
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Dane Wheeler I have and yes it is valid
Kommentar anzeigen · Gepostet 18. Apr. 2023 · Manuel Moreira
0
Follower
1
Stimme
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Also having this problem but for the messaging web widget
Kommentar anzeigen · Gepostet 18. Apr. 2023 · Manuel Moreira
0
Follower
2
Stimmen
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
Also having a similar issue but mine says "JWT is malformed". Checked the timestamp in mine because of the reply above, but it's correct, like the rest of the JWT seems to be.
Kommentar anzeigen · Gepostet 18. Apr. 2023 · Manuel Moreira
0
Follower
1
Stimme
0
Kommentare
Manuel Moreira hat einen Kommentar hinterlassen
It would be great to know what users say to the Messaging widget, especially what returns a fallback response, so we know what to add on to the chatbot.
Kommentar anzeigen · Gepostet 11. Apr. 2023 · Manuel Moreira
0
Follower
4
Stimmen
0
Kommentare