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William Carr

Beigetreten 18. Nov. 2024

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Letzte Aktivität 30. Jan. 2025

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William Carr hat einen Kommentar hinterlassen

KommentarHow to troubleshoot issues with live chat

Hey, 

Question on this topic. We use a 3rd part chatbot. We seem to have URL information for most chats, but some are blank and show as “Direct traffic”. The majority of the missing ones are from Safari and previous IOS versions. Could this be caused by “Do not track” or any cookie settings from users? Or any other theories on why the data might be missing or shielded?  

Kommentar anzeigen · Gepostet 30. Jan. 2025 · William Carr

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Community-Kommentar Feedback - Reporting and analytics (Explore)

Are we able to change what is displayed in the time filter to include the dates of the range? New vs. Legacy

 

Kommentar anzeigen · Gepostet 21. Jan. 2025 · William Carr

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Community-Kommentar Feedback - Ticketing system (Support)

+1 this is also problem with members on my teams. 

Kommentar anzeigen · Gepostet 27. Dez. 2024 · William Carr

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Community-Kommentar Feedback - Reporting and analytics (Explore)

I'm also having the same problem as Heros. The PDF and PNG are both massively shrunk when sent through the schedule. Is the old feature to resize the font gone in the new builder?

Web :

PDF/PNG:

 

 

 

 

Kommentar anzeigen · Gepostet 11. Dez. 2024 · William Carr

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KommentarTicket automation and collaboration

I understand that tags are not currently an attribute for filtering, but will this feature be available in the future?

Kommentar anzeigen · Gepostet 18. Nov. 2024 · William Carr

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