Ryan Bickett

Guide - add ability to compare specific revisions

1. Community
2. Feedback - Help Center (Guide)

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue  In Guide, would like to be able to select any two revisions in the Revis...

• Ryan Bickett
• Erstellt 27. November 2023 18:17
• 4 Follower
• 1 Kommentar
• 6 Stimmen

Automatically trim line breaks at the beginning and end of articles

1. Community
2. Feedback - Help Center (Guide)

When editing an article, it's very easy to inadvertently leave empty lines at the start or end of the article. Unfortunately, this creates visual inconsistency on the published page, see images bel...

• Ryan Bickett
• Erstellt 16. November 2023 14:57
• 1 Follower
• 0 Kommentare
• 2 Stimmen

Guide article organization too difficult to navigate

1. Community
2. Feedback - Help Center (Guide)

I am having a hard time coming to grips with article organization in Zendesk. It is too difficult to get a grasp of the overall structure of the Guide because of the way it is presented. In general...

• Ryan Bickett
• Erstellt 2. November 2023 15:00
• 1 Follower
• 0 Kommentare
• 0 Stimmen

Guide Content Tags - show all Content Tags in dropdown menu

1. Community
2. Feedback - Help Center (Guide)

On the Manage Article page, there is a dropdown menu to add Content Tags to the article in the toolbar on the right side. The dropdown only lists the first 20 content tags that were created, and no...

• Ryan Bickett
• Erstellt 29. August 2023 19:25
• 4 Follower
• 1 Kommentar
• 2 Stimmen