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Madeleine

Beigetreten 09. Aug. 2023

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Letzte Aktivität 10. Dez. 2024

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KommentarUsing themes and customizing your Help Center

Is there a way to add the satisfaction rating to multiple articles at once? I have over 200 published articles and would rather not have to do it manually for each one.

Kommentar anzeigen · Gepostet 21. Nov. 2024 · Madeleine

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KommentarWorking with articles in the knowledge base

If an end user is trying to locate an article containing a word such as "troubleshooting" but accidentally enters "truoubleshooting" and misspells the word, the results will display 0 articles.

Is there a way to create tags or something similar to enable articles to display even if the word is misspelled? Best practice would allow the search results to pick up anything containing the desired word, even if there is a typo. 

Kommentar anzeigen · Gepostet 09. Aug. 2023 · Madeleine

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