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Denis Tataurov

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    Denis Tataurov hat einen Kommentar hinterlassen

    Hi Charles Nadeau! That's what I actually do right now. But it may be not a good in terms of UX. For example, there may be 20 comments returned: 3 are public and 17 are private. Hopefully it may be...

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    Denis Tataurov hat einen Post erstellt

    Ticket comments API: filter by public property

    The API for retrieving comments doesn't allow to show only public comments. It will be nice to have such ability. Currently there may be gaps in the response of public comments because there may be...

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    Denis Tataurov hat einen Kommentar hinterlassen

    Hello, I have the same request as Saurav. It's quite confusing when a resource doesn't have its identifier. Of course there are plenty of workarounds but it doesn't make it easier as there may be i...

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    Denis Tataurov hat einen Kommentar hinterlassen

    This should work for your Ruby on Rails app: # First calculate it (don't forget to set ZENDESK_WEBHOOK_SECRET env)sign = Base64.encode64( OpenSSL::HMAC.digest( 'SHA256', ENV['ZENDESK_WEBHOOK...

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    Denis Tataurov hat einen Kommentar hinterlassen

    Found some ways to constantly generate error when creating a ticket: produce invalid data. For example, make subject/first comment short or empty create ticket on behalf of suspended user  

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    Denis Tataurov hat einen Post erstellt

    Simulate API errors

    Hello, I'm struggling to find a way to get a constant response from Zendesk API with specific error. I want it to make sure my app's tests are deterministic and not fragile. I know other services w...