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Johannes Garske

Beigetreten 11. Jan. 2024

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Letzte Aktivität 19. Feb. 2025

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KommentarPublishing and sharing dashboards

Hi,

When are global filters planned?

 

Why is it not possible to reorder the Bookmarks? 

Why is it not possible to edit a Bookmark?

It's super limited.

 

Thanks!

Kommentar anzeigen · Gepostet 19. Feb. 2025 · Johannes Garske

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Community-Kommentar Feedback - Reporting and analytics (Explore)

Any news on this?

Kommentar anzeigen · Gepostet 19. Feb. 2025 · Johannes Garske

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Community-Kommentar Feedback - Reporting and analytics (Explore)

Is it still a thing?

Kommentar anzeigen · Gepostet 19. Feb. 2025 · Johannes Garske

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Community-Kommentar Feedback - Reporting and analytics (Explore)

When will it be live?

Kommentar anzeigen · Gepostet 19. Feb. 2025 · Johannes Garske

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Community-Kommentar Feedback - Ticketing system (Support)

+1 on this.

I don't understand why it is not possible to display user fields in Jira.

 

The workaround is creating a Webhook which update a ticket field and display that in Notion. Bit this is completely manual, time consuming and also bad for every rate limit.

 

Please let us link also user fields.

 

Thanks!

Kommentar anzeigen · Gepostet 19. Feb. 2025 · Johannes Garske

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KommentarBuilding reports

I agree with David Froemke 

There are too much known errors, functions that are not working, restrictions, etc.

 

We don't saw any improvements here in the last couple months. 

Sometimes the beta is loading faster than the “old” explore.

Kommentar anzeigen · Gepostet 13. Jan. 2025 · Johannes Garske

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KommentarExplore recipes

Is it possible to sort the bookmarks?

The order seems to be super random and ordering them manually would be a hughe benefit.

 

Is this planned and if yes: When?

Kommentar anzeigen · Gepostet 13. Jan. 2025 · Johannes Garske

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KommentarRouting

Hi,

Does primary group mean that the ticket is moved to this specific group or is it really just a group of agents that nothing has to do with the group of the ticket?

Kommentar anzeigen · Gepostet 12. Jan. 2025 · Johannes Garske

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Community-Kommentar Feedback - Admin Center

Is there anything new on this? Tom Dupuche 

Kommentar anzeigen · Gepostet 19. Dez. 2024 · Johannes Garske

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KommentarCustomer portal

Is it also possible to change the wording “Your email address*” when the user is not logged in? 

I could not find anything regarding this in the HTML code

Kommentar anzeigen · Gepostet 17. Dez. 2024 · Johannes Garske

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