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Roberto Salazar
Beigetreten 22. Sept. 2023
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Letzte Aktivität 22. Sept. 2023
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KommentarSetting up and using Text
Hello,
My team is trying to set up triggers to give customers an opt-in option to respond via SMS.
When someone texts us now, we reply simply with a "hello, send your name/email" but due to the FCC regulations, we need to adjust this to first include an opt-in "text 1 if you agree to allowing us to text you" and then follow that reply with another based on what they answer. Either "since you didn't select 1, we can't text you back, but you can email us here" or "thank you for confirming, how can we help".
This is a bit more complex than I can work through in my head. Does anyone have the background to help me configure this by chance?
Kommentar anzeigen · Gepostet 22. Sept. 2023 · Roberto Salazar
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