Avatar

Jessie Schutz

Folgen

Community Support Manager at Zendesk. I'm here to help you find the answers you need!

  • Gesamtaktivitäten 7974
  • Letzte Aktivität
  • Mitglied seit
  • Folge ich 0 Benutzer
  • Gefolgt von 58 Benutzer
  • Stimmen 172
  • Abonnements 3534

Aktivitätsübersicht

Neueste Aktivität von Jessie Schutz
  • Avatar

    Jessie Schutz hat einen Post erstellt

    Welcome to the Zendesk Community - Please introduce yourself!

    1. Community
    2. New members: start here

    Welcome to the Zendesk Community! We're really happy to have you here! While you're getting settled in, why not take a moment to introduce yourself to the rest of the Community? We'd love to hear a...

    • Jessie Schutz
    • Bearbeitet
    • 45 Follower
    • 72 Kommentare
    • 0 Stimmen
  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Departments and agents

    Hi Gabriele! I see you're getting assistance with this in a ticket. Let us know if you need anything else!

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Chat member event

    Hey Petr! Here's your post in the Chat Community. :)

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Departments and agents

    Welcome to the Community, Gabriele! I'm going to need to do a little bit of research on this to confirm whether this is correct functionality. I'll let you know what I find out!

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Add custom dropdown list on zendesk pre-chat form

    Hi Rovi! I'm afraid I don't have a live web widget that I can show you, but here is an article that walks you through all of the steps to customize the web widget. Hopefully that helps!

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Add custom dropdown list on zendesk pre-chat form

    Hi Rovi!  When you're using the native Chat widget, there isn't a way to add additional fields to the pre-chat window. However, if you were to use the Web Widget instead, you'd be able to include u...

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Assistance Hiding Chat Pop-Up

    Welcome to the Community, Jim, thanks for coming back to let us know what you figured out!

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Problemas con subdominio

    ¡Hola! He creado un ticket en tu nombre. ¡Alguien de nuestro equipo de apoyo estará con usted pronto!

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Notification button in iOS SDK

    Hey Stephen! I followed up with our mobile devs, and I was able to find out that we've been working on customization of the chat widget for iOS, including the notification button, and we're expecti...

  • Avatar

    Jessie Schutz hat einen Kommentar hinterlassen

    1. Community
    2. Chat Q&A
    3. Duplicate Zopim Tickets

    Hi Jeremy! I did some hunting and it looks like this is actually a known issue right now. We're in the process of getting it fixed; I'll create a ticket for you and link it to the Problem ticket so...