Jessie Schutz

Community Support Manager at Zendesk. I'm here to help you find the answers you need!

Gesamtaktivitäten 8246
Letzte Aktivität 2. Oktober 2019 20:39
Mitglied seit 20. Februar 2014 15:14

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Aktivitätsübersicht

Neueste Aktivität von Jessie Schutz

Jessie Schutz hat 2. November 2018 20:29 einen Post erstellt
Apply to be a Community Moderator!
1. Community
2. Community Announcements & Info
We're always on the lookout for new Moderators to join the team! If you're interested in becoming a Community Moderator, or know of someone in the community who would be a great Moderator, you can ...
- Jessie Schutz
- Bearbeitet 18. Dezember 2018 15:44
- 2 Follower
- 0 Kommentare
- 1 Stimme
Jessie Schutz hat 19. Oktober 2017 20:36 einen Post erstellt
Welcome to the Zendesk Community - Please introduce yourself!
1. Community
2. New members start here
Welcome to the Zendesk Community! We're really happy to have you here! While you're getting settled in, why not take a moment to introduce yourself to the rest of the Community? We'd love to hear a...
- Jessie Schutz
- Bearbeitet 24. Januar 2018 18:08
- 37 Follower
- 65 Kommentare
- 2 Stimmen
Jessie Schutz hat 18. August 2017 15:22 einen Post erstellt
View article versions and history
Abgeschlossen
1. Community
2. Completed Product Feedback Requests - All Products
Hey everyone! Thanks in part to the awesome feedback we've gotten from our customers, we've just rolled out functionality that lets you see the revision history of your Guide articles! You can find...
- Jessie Schutz
- Erstellt 18. August 2017 15:22
- 2 Follower
- 0 Kommentare
- 0 Stimmen
Jessie Schutz hat 28. Juli 2017 15:56 einen Kommentar hinterlassen
Hi Rovi! I'm afraid I don't have a live web widget that I can show you, but here is an article that walks you through all of the steps to customize the web widget. Hopefully that helps!
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- Jessie Schutz
- Erstellt 28. Juli 2017 15:56
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Jessie Schutz hat 27. Juli 2017 16:23 einen Kommentar hinterlassen
Hi Rovi! When you're using the native Chat widget, there isn't a way to add additional fields to the pre-chat window. However, if you were to use the Web Widget instead, you'd be able to include u...
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- Jessie Schutz
- Erstellt 27. Juli 2017 16:23
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Jessie Schutz hat 22. Juli 2017 00:01 einen Kommentar hinterlassen
Welcome to the Community, Jim, thanks for coming back to let us know what you figured out!
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- Jessie Schutz
- Erstellt 22. Juli 2017 00:01
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Jessie Schutz hat 19. Mai 2017 16:55 einen Kommentar hinterlassen
¡Hola! He creado un ticket en tu nombre. ¡Alguien de nuestro equipo de apoyo estará con usted pronto!
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- Jessie Schutz
- Erstellt 19. Mai 2017 16:55
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Jessie Schutz hat 24. Februar 2016 17:35 einen Kommentar hinterlassen
Hi Shweta! Just a quick point of clarification: are you looking to change the account owner just for Zopim, or do you need to do it in Zendesk as well? The answer is going to vary depending on what...
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- Jessie Schutz
- Erstellt 24. Februar 2016 17:35
- 0 Stimmen
Jessie Schutz hat 10. Februar 2016 15:39 einen Kommentar hinterlassen
Hey Stephen! I followed up with our mobile devs, and I was able to find out that we've been working on customization of the chat widget for iOS, including the notification button, and we're expecti...
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- Jessie Schutz
- Erstellt 10. Februar 2016 15:39
- 0 Stimmen
Jessie Schutz hat 3. Februar 2016 21:23 einen Kommentar hinterlassen
Hi Jeremy! I did some hunting and it looks like this is actually a known issue right now. We're in the process of getting it fixed; I'll create a ticket for you and link it to the Problem ticket so...
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- Jessie Schutz
- Erstellt 3. Februar 2016 21:23
- 0 Stimmen