Minh Le

How can I contact Support team for the Sand Box? 

Do we have any email? 

Thanks,

Minh

Hi Colleen,

Do we have tymeshift sandbox?

Thanks,

Minh

Hi Support,

I get error below when calling "/api/v2/agent_availabilities/agent_statuses/agents/"

404

{"errors":[{"code":"ResourceNotFound","title":"Account not OCC enabled"}]}

Do we know what to fix it? 

Thanks,

Minh

Hi Support Team,

Could you confirm if Agent Omnichannel Statuses are changed, does Tymeshift capture and analyse them?
Thanks,
Minh

Hi David,

Does it mean Tymeshift is integrated with Talk via Talked plus? 

How about AWS Connect? Do we have any way to send metrics to Tymeshift using an API? 

Thanks,

Minh

Does Timeshift track any activities in Zendesk Talk app?

Does it work the same way as AWS Connect app?