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Andres

Beigetreten 12. Nov. 2023

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Letzte Aktivität 04. Dez. 2024

Folge ich

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Community-Kommentar Feedback - Ticketing system (Support)

We need this too, it's crazy you just lose user info when you merge!!

Kommentar anzeigen · Gepostet 10. Okt. 2024 · Andres

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KommentarEnd users and organizations

Hi Ivan Miquiabas - have you had a change to look into this? Thanks 

Kommentar anzeigen · Gepostet 02. Mai 2024 · Andres

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KommentarEnd users and organizations

Ivan Miquiabas  this is from the organization view

Kommentar anzeigen · Gepostet 27. Apr. 2024 · Andres

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KommentarEnd users and organizations

How does the “related” tab is the organizations view work / what does it do?

Kommentar anzeigen · Gepostet 26. Apr. 2024 · Andres

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Community-Kommentar Feedback - Ticketing system (Support)

Thanks for the update @... - looking forward to it.

Kommentar anzeigen · Gepostet 20. März 2024 · Andres

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KommentarTicket automation and collaboration

Side convos can include external email addresses

Kommentar anzeigen · Gepostet 23. Feb. 2024 · Andres

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KommentarMeasuring success

Thank you Brandon (729 Test) - pasting it into excel is a good trick, but all the ticket info just goes into one row, which isn't all that useful, I'm sure there are formulas to look for commas and put into a new cell but it just seems like so much extra work for such basic functionality.

Anyway I managed to pull all my ticket info in an excel file, so that has email address so I'm good, I just don't understand how simple things like this are just ignored, looking at this thread people have been asking for this for years.

Anyway I appreciate your suggestion, thanks!

Kommentar anzeigen · Gepostet 16. Feb. 2024 · Andres

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KommentarMeasuring success

Why is it so hard to get our customer's email address? I don't know what to do with a json file, I just want the email addresses, is this at all possible?

Kommentar anzeigen · Gepostet 16. Feb. 2024 · Andres

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Community-Kommentar Feedback - Help Center (Guide)

Kommentar anzeigen · Gepostet 14. Feb. 2024 · Andres

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Community-Kommentar Feedback - Ticketing system (Support)

Jakub oh boy, this looks complicated ... I will give it a shot when I have some time to dedicate to this,  (I don't understand how anyone can use the forms wo collecting user info ...) but appreciate the help.. ty

Kommentar anzeigen · Gepostet 14. Feb. 2024 · Andres

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