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Richard Harris

Beigetreten 15. Aug. 2024

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Letzte Aktivität 22. Nov. 2024

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Richard Harris hat einen Kommentar hinterlassen

KommentarAccount settings of the ticketing system

Our team would like this built into Zendesk

 

They were using the Auto Dark Mode for Web Contents feature from Chrome but since  Wednesday 13th something has changed in Zendesk to make it incompatible. All other websites are fine

Kommentar anzeigen · Gepostet 15. Nov. 2024 · Richard Harris

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Richard Harris hat einen Post erstellt

Post Feedback - Ticketing system (Support)

User would like the New Conversation Popup when using Messaging to be disabled. User has nystagmus and is sensitive to visual changes.

 

This popup is unnecessary as the new conversation opens in a new tab anyway.

 

Have tried unticking Notifications here (https://soeuk.zendesk.com/chat/agent#personal/sounds_&_notifications) but has not stopped the popup

 

Note we have auto accept conversations and do not want to disable this

 

Gepostet 15. Aug. 2024 · Richard Harris

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