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Hemin Desai

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  • Chat Tip: Automated Chat User Management - With Zapier

    Automated Chat User Management - With Zapier Managing Chat Users can be a pain, especially with a large number of agents. Here's how I'm managing ~1,500 chat users, hopefully, you will be able to f...

  • Character limit display - Google Play

    Hey, I'm not sure whether you are aware that Google play reviews have a limit of 350 characters per review/reply. This is not indicated on Zendesk and we have found that the reply from our end...