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Siddhartha Sengupta

Beigetreten 07. Nov. 2024

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Letzte Aktivität 03. Feb. 2025

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KommentarZendesk messaging

Hi Efrat Barak Zadok,

Thank you for reaching out. This feature is indeed part of our roadmap. We are currently exploring its implementation for messaging, with a planned release around mid-2025.

Kommentar anzeigen · Gepostet 03. Feb. 2025 · Siddhartha Sengupta

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Siddhartha Sengupta hat einen Kommentar hinterlassen

KommentarZendesk messaging

Hi Aleksander Palm
Could you specify what types of tags you would like to see at the ticket level and the use cases they would address? Additionally, we are looking into the possibility of incorporating language as a condition in messaging triggers. Once we determine its feasibility, we will include it in our roadmap.

Kommentar anzeigen · Gepostet 25. Nov. 2024 · Siddhartha Sengupta

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KommentarZendesk messaging

Hi Mateusz Gamroth
Thank you for contacting us. In response to your inquiry about the possibility of making the Queue Size department-specific, we have included this in our roadmap and will be working towards implementing it.

Kommentar anzeigen · Gepostet 25. Nov. 2024 · Siddhartha Sengupta

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