Kristoffer Førde Aarskog

This is also a feature we would like back. My agents are requesting this. An update on this ticket would be nice, since the last official answer was back in April 2024. 

I have the exact same issue and I would hope this *small* issue could be resolved. 

We often get multiple attachements from our customers. It could be up to 10-15 receipts in one email (via a custom form). When this happens the width of the agent layout (Conversation) suddenly gets a horizontal scrollbar. This is very annoying for my agents, especially those who are not working with big monitors. 

It would be ideal if these attachements would just wrap when meeting the width of the Conversation window. This should all be responsive design - but everything is responsive except the attachments.