Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Pavel Gärtner
Beigetreten 25. Juli 2024
·
Letzte Aktivität 25. Juli 2024
Folge ich
0
Follower
0
Gesamtaktivitäten
4
Stimmen
0
Abonnements
2
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Pavel Gärtner
Pavel Gärtner hat einen Kommentar hinterlassen
Hello, i have created the trigger with Notify by Autoreply with articles. You can see bellow. Emails are sending, but articles are not attached. I find out, that there can be problem with Intelligent triage. I would like to check settings or activate it but i dont have this item in settings (under admin account) as you can see also bellow. We have "Professional Tier! Could you give me advice what to do?


Thank you very much Pavel
Kommentar anzeigen · Gepostet 25. Juli 2024 · Pavel Gärtner
0
Follower
0
Stimmen
0
Kommentare
Pavel Gärtner hat einen Kommentar hinterlassen
Hi we are answering incoming calls via mobile phone only, so we do not have zendesk (call window) on monitor in front of us.
Does it possible on mobile phone transfer call to another agent or group. For example by press any virtual key on mobile phone display? This agent/group is always the same, so hard setings without choosing.
Thank you Pavel
Kommentar anzeigen · Gepostet 25. Juli 2024 · Pavel Gärtner
0
Follower
0
Stimmen
0
Kommentare