Trapta

1. Community
2. Support - Product Feedback & Discussion
3. Spam via Web Widget

Hi @Jack, take a look at this post: https://support.zendesk.com/hc/en-us/articles/203663286-Using-the-whitelist-and-blacklist-to-control-access-to-Zendesk-Support Let us know if this solves the iss...

• Kommentar anzeigen
• Trapta
• Erstellt 18. Oktober 2019 08:11
• 0 Stimmen

1. Community
2. Guide - Troubleshooting and Q&A
3. Display all articles on category page

Hi Chris Whitley, try looking at {{section_tree_with_article}} helper. It will show all the 30 articles in the section. However, there is a restriction on showing all articles in a section but this...

• Kommentar anzeigen
• Trapta
• Erstellt 18. Oktober 2019 07:16
• 0 Stimmen

1. Community
2. Guide - Troubleshooting and Q&A
3. Help embedding iMovie in Zendesk

Hi Sarah deSilva, take a look at this tip: https://support.zendesk.com/hc/en-us/community/posts/203458886 Let me know if this solves your issue. Thanks

• Kommentar anzeigen
• Trapta
• Erstellt 18. Oktober 2019 06:33
• 0 Stimmen

1. Community
2. Guide - User Tips & Tricks
3. Requiring a ticket attachment if a particular dropdown option is selected

Kevin Witt, as Karen D Snyder mentioned, you need to write the startObserveMutations function. Also, looking at your code, you are looking for the changes in the attachment field and in your code y...

• Kommentar anzeigen
• Trapta
• Erstellt 18. Oktober 2019 06:32
• 0 Stimmen

1. Community
2. Guide - Product Feedback & Discussion
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

Hi @Naga Venkata Satya Narayana, Can you brief the issue a little more? Like, share the screenshot of the error it is showing to you or what you are trying to do? Thanks

• Kommentar anzeigen
• Trapta
• Erstellt 18. Oktober 2019 06:15
• 0 Stimmen

1. Community
2. Guide - Troubleshooting and Q&A
3. Help - Accordions not working

@Morgan King, as Dan said, you need to load Bootstrap JS and CSS in your document head in order to use Bootstrap accordion. However, you can take a look at this link in case, you have a customized ...

• Kommentar anzeigen
• Trapta
• Erstellt 17. Oktober 2019 08:36
• 0 Stimmen

1. Community
2. Guide - User Tips & Tricks
3. Requiring a ticket attachment if a particular dropdown option is selected

Hi Kevin Witt, Can you share a bit more detail here? Like the screen shot of the code of the URL of you HC? Thanks

• Kommentar anzeigen
• Trapta
• Erstellt 17. Oktober 2019 08:25
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. Bearer Token Security

@Jon Bolden, if you want to show the tickets of users on homepage then you can use this API without any authentication. It is available for end-users only. However, some API need authentication and...

• Kommentar anzeigen
• Trapta
• Erstellt 12. Oktober 2019 17:46
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. Bearer Token Security

Hi Jon Bolden, If I am not mistaken and is understanding correctly, you want to customize the homepage to show the list of requests an end-user made? If so, have you tried looking at this API: http...

• Kommentar anzeigen
• Trapta
• Erstellt 12. Oktober 2019 07:04
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. Adding social media icons to my homepage

@Sarah Hartman, try replacing: .header ul.share { margin-right: 15px; margin-bottom: 10px; margin-top: 0; justify-content: center; text-align: center;} with .header ul.share { margin-right: 1...

• Kommentar anzeigen
• Trapta
• Erstellt 12. Oktober 2019 06:13
• 0 Stimmen