Trapta

1. Community
2. Guide - User Tips & Tricks
3. Show promoted articles of viewing category on category template

Hi Melody Quinn, In order to add the star icon in front of the article name, you need to replace (in the mentioned code from the tip): articlesList += '<a href="'+itm.html_url+'">'+itm.name+'</a>';...

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• Trapta
• Erstellt 11. Dezember 2019 18:17
• 1 Stimme

1. Community
2. Guide - User Tips & Tricks
3. Show promoted articles of viewing category on category template

Hi Martijn Reinking, I have updated the code to remove the hardcoded locale from the getJSON function. Give it a try now and let me know if this solves your issue. Thanks Team Diziana

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• Trapta
• Erstellt 11. Dezember 2019 18:13
• 1 Stimme

1. Community
2. Guide - Troubleshooting and Q&A
3. "Add to conversation" not editable for the customer.

Hi @Matt Taylor, I saw your code and it looks like you miss a double quote on line no.5 in script.js after 360019820332. Please add the double quotes and you will be good to go. Let me know if this...

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• Trapta
• Erstellt 2. Dezember 2019 17:42
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. Customise search autocomplete

Hi Nuno Pereira, Try putting the below code at the bottom of your style.css file: zd-autocomplete-breadcrumbs-multibrand {display: none !important;} Let me know how it goes for you. Team Diziana

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• Trapta
• Erstellt 28. November 2019 04:43
• 1 Stimme

1. Community
2. Guide - Troubleshooting and Q&A
3. How to remove rel=nofollow from related articles

Hi Femi Ajayi, I am afraid to tell you that this can't be done on the template file at all as the related article is a single line and does not provide any provision to customize the component. Tea...

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• Trapta
• Erstellt 23. November 2019 08:17
• 0 Stimmen

1. Community
2. Gather - Product Feedback & Discussion
3. Zendesk API - List all the Community comments

Agreed, it would be very helpful if we can have this endpoint. Team Diziana

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• Trapta
• Erstellt 22. November 2019 11:10
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. Contact Us -- Not In An Article

Hi Wendy Sumner-Winter, You may want to take a look at Zendesk Contact widget. Let me know if this is what you are looking for. Team Diziana

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• Trapta
• Erstellt 20. November 2019 06:04
• 0 Stimmen

1. Community
2. Guide - Themes and Customization
3. How do I add letter to the Enter email address field?

Hi, @병훈 오 Try replacing your script with: $('#request_anonymous_requester_email').attr('placeholder', 'abc@abc.com'); Let us know how it goes for you. Team Diziana  

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• Trapta
• Erstellt 20. November 2019 06:00
• 1 Stimme

1. Community
2. Guide - Themes and Customization
3. How can I change the description text color of the ticket field?

Hi @병훈 오, Try adding the below code at the bottom of your style.css file: p#request_description_hint {color: #888;} Let me know if this solves your issue.   Thanks Team Diziana

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• Trapta
• Erstellt 18. November 2019 07:25
• 1 Stimme

1. Community
2. Support - Integrations and Third-Party Apps
3. Wordpress Website Integration

Hi @Léo Ludwig, You can use Zendesk Help Widget to add a widget on your Wordpress website that will list your HelpCenter articles. Let me know if this solves your issue. Team Diziana

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• Trapta
• Erstellt 5. November 2019 07:15
• 0 Stimmen