Zeshan Hamid

Tired of the hassle of copying Zendesk Ticket IDs or URLs? We’ve got you covered! Our Copy to Clipboard app makes it quick and easy for agents to copy ticket details with just one click.
 

Why You Need It:
Manually copying Ticket IDs or URLs takes multiple steps, slowing down your agents. With this app, it’s a single click—saving time, improving efficiency, and reducing average handling times. Faster workflows mean lower operational costs!

Key Features:

• One-Click Copy: Quickly copy the Zendesk Ticket ID or URL with just a click.
• Customizable Ticket Prefix: Add prefixes like "ZD-122" to match your system's requirements.
• Streamlined Integration: Simple and efficient, no complex setup needed.

Best of all, it’s completely free!

Download the Copy to Clipboard app today from the Zendesk Marketplace and give your agents a faster, smoother way to work!

Native PDF Viewer & Extractor allows to preview PDs! It is a secure and efficient way to handle PDF attachments directly within Zendesk.
 

Why it stands out:

• No External Viewers: Unlike other apps, it doesn’t rely on Google Viewer or third-party systems. Your PDFs stay entirely within your Zendesk instance. No data transfer to Google/Microsoft servers.
• Works with Private Attachments: View private or public PDFs seamlessly without downloading.
• Text Extraction: Easily copy text from PDFs (if extractable) for internal notes or faster responses.
• Streamlined Integration: Fully client-side and natively integrated, with no extra plugins or setup needed.

Native PDF Viewer & Extractor is what you are looking for! It is a secure and efficient way to handle PDF attachments directly within Zendesk.
 

Why it stands out:

• No External Viewers: Unlike other apps, it doesn’t rely on Google Viewer or third-party systems. Your PDFs stay entirely within your Zendesk instance. No data transfer to Google/Microsoft servers.
• Works with Private Attachments: View private or public PDFs seamlessly without downloading.
• Text Extraction: Easily copy text from PDFs (if extractable) for internal notes or faster responses.
• Streamlined Integration: Fully client-side and natively integrated, with no extra plugins or setup needed.