Sue Armstrong

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Voting with our feet I'm afraid...

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• Sue Armstrong
• Erstellt 24. Juli 2017 08:00
• 0 Stimmen

1. Community
2. User Tips & Tricks
3. Back up your Help Center articles at the click of a button!

@ Felix, thanks for doing this as I have had to rely on one of our Devs to run something using the API and they don't do it very often. It'll be great to run this myself. I see there should be a lo...

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• Sue Armstrong
• Erstellt 6. März 2017 16:02
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

@ Tony Yes, Madcap Flare is very good and as a Technical Author, I was hoping my company would buy this. Instead, the MD of our privately-owned company decided Zendesk's HC would do. I'm afraid it ...

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• Sue Armstrong
• Erstellt 14. Juli 2016 07:55
• 0 Stimmen

1. Support
2. ...
3. Agent guide for Support
4. Suspending a user

Forget that!  https://support.zendesk.com/hc/en-us/articles/218452248 by Jake Bantz is very helpful.

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• Sue Armstrong
• Erstellt 3. Mai 2016 15:25
• 0 Stimmen

1. Support
2. ...
3. Agent guide for Support
4. Suspending a user

Hi, once the user is suspended, where do I find the User ID (so I can change the author of a HC article) please? Thanks.

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• Sue Armstrong
• Erstellt 3. Mai 2016 15:14
• 0 Stimmen

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Yes, an example would be great please.

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• Sue Armstrong
• Erstellt 3. Juni 2015 09:15
• 2 Stimmen