Ryan McGrew

1. Community
2. Feedback on Gather
3. Links in Gather posts are not easy to see

Additionally, you might find this CSS Cookbook information helpful.

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• Ryan McGrew
• Erstellt 7. August 2020 09:27
• 0 Stimmen

1. Community
2. Zendesk Guide EAP - Content Blocks
3. Improve or document the interaction between text and content blocks in the editor

Thanks for the feedback Jonathan March! We're looking at keyboard navigation to see if we can improve things.

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• Ryan McGrew
• Erstellt 7. August 2020 09:26
• 0 Stimmen

1. Community
2. Feedback on Gather
3. Links in Gather posts are not easy to see

Hey Susan Puckett, This sounds like something that needs to be updated in your theme. In the Copenhagen Theme, links are set to be blue. If you can share a link to a post where this might be happen...

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• Ryan McGrew
• Erstellt 7. August 2020 09:11
• 0 Stimmen

1. Community
2. Zendesk Guide EAP - Content Blocks
3. What is the Content Blocks EAP and how do I use it?

Great to hear Kelsey Davis! We're working on image support right now and then we'll be looking at other formatting. Tables and custom classes are definitely at the top of the priority list right now. 

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• Ryan McGrew
• Erstellt 6. August 2020 11:31
• 1 Stimme

Offizieller Kommentar

1. Community
2. Feedback on Guide
3. Rename "Managers" in Management Permissions

Hey Grant Foster, We're actually working on some changes right now to role names and how roles are granted across products. Part of that change will be to move away from the term "Manager" and towa...

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• Ryan McGrew
• Erstellt 5. August 2020 10:59
• 0 Stimmen

1. Community
2. Zendesk Guide EAP - Content Blocks
3. How do I provide feedback for the Content Blocks EAP?

Hey Catherine Michalak, This issue should be addressed. Let us know if you're still running into issues. Thanks!

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• Ryan McGrew
• Erstellt 4. August 2020 08:00
• 0 Stimmen

1. Community
2. Zendesk Guide EAP - Federated Help Center search
3. What is the Federated Help Center search EAP?

Ticket search continues to live under My Activities tab for the time being unfortunately and is outside the scope of this particular early access program. 

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• Ryan McGrew
• Erstellt 3. August 2020 15:42
• 0 Stimmen

1. Community
2. Feedback on Guide
3. Allow customizable text for Lists <ol> and <ul>

Hey Richard Younger, Thanks for sending along this feedback. Could you share an example of how you're doing this today? Maybe you could link us to an article where you're doing this? Most likely, ...

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• Ryan McGrew
• Erstellt 3. August 2020 15:25
• 0 Stimmen

1. Community
2. Feedback on Guide
3. Adding Suggested Articles to my "submit a request" form

Thanks for the assist Martin Adimulia! You may also want to check out Answer Bot for the Web Form for more suggested content options. Thanks!

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• Ryan McGrew
• Erstellt 3. August 2020 15:17
• 0 Stimmen

1. Community
2. Feedback on Guide
3. Giphy in Guide articles

Hey All, I think I must be misunderstanding some of what you're trying to achieve, but you can insert the image into the article or drag and drop it into the editor. We don't have a direct integrat...

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• Ryan McGrew
• Erstellt 3. August 2020 15:15
• 0 Stimmen