Ryan McGrew
Product Manager working on Guide
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Neueste Aktivität von Ryan McGrew-
Ryan McGrew hat einen Kommentar hinterlassen
Hey Dave Tonks, Thanks for clarifying that. I'll log this issue with the preview as a bug in the team's backlog and we'll work on it. In the meantime, this issue won't translate into the actual usa...
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Ryan McGrew hat einen Kommentar hinterlassen
Dave Tonks The issue with archived articles needing verification was addressed. Are you still seeing archived articles appearing in your Needs Verification list? If so, I can raise a ticket so we c...
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Ryan McGrew hat einen Beitrag erstellt
Ankündigung: Aktualisierung der Datenaufbewahrungsfristen für integrierte Berichte in Guide
Ankündigung Einführung der Datenaufbewahrungsfrist 22. Februar 2021 30. Juni 2021 Im Rahmen der Bemühungen, die Stabilität und Leistung der integrierten Guide-Berichtfunktionen für die D...
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Ryan McGrew hat einen Kommentar hinterlassen
Thanks for looking more into it Valentina. I guess what I'm trying to say is that, the default link color is blue, but someone customized your theme to add this particular CSS rule to the styles.cs...
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Ryan McGrew hat einen Kommentar hinterlassen
Hi Valentina Grishkevich The Copenhagen theme that is provided by Zendesk has an ability to quickly and easily change text color of links via a setting in the theme. You can see more about that her...
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Ryan McGrew hat einen Kommentar hinterlassen
Hey Tobias, Thanks for the feedback, we've just deployed a change so the Edit article link will now go to the specific transation that was flagged. So that should help with item b in your list. In ...
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Ryan McGrew hat einen Kommentar hinterlassen
Hey Tobias Hermanns, Thanks for the comments. I think this has to do more generally with flagging rather than specifically getting the flag routed to the Owner, correct? If you flag a German trans...
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Ryan McGrew hat einen Kommentar hinterlassen
Hey aar0n, Can you confirm that you're referring to a string at the bottom of the following screenshot? If so, are you using the translation helper to render this text in your theme? If not you'll...
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Ryan McGrew hat einen Kommentar hinterlassen
Good questions. So since you have tags set up with country: as the prefix, it'll probably make this a bit easier. Here's how I think this could work in your case: Array.prototype.forEach.call(HelpC...
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Ryan McGrew hat einen Kommentar hinterlassen
Hey Catherine Michalak, Tags are available in JavaScript via the following attribute HelpCenter.user.tags This is an array of the tags on the user, so it needs to be handled a little differently. L...