Avatar

Bake Creative

  • Gesamtaktivitäten
    13
  • Letzte Aktivität
  • Mitglied seit
  • Folge ich
    0 Benutzer
  • Gefolgt von
    0 Benutzer
  • Stimmen
    2
  • Abonnements
    8

Aktivitätsübersicht

Neueste Aktivität von Bake Creative
  • Avatar

    Bake Creative hat einen Kommentar hinterlassen

    Emily is absolutely right, and it's how we handle problem vs incident. If it's an isolated issue, we use the incident option. If it's an issue that has been reported more than once or by more than ...

  • Avatar

    Bake Creative hat einen Post erstellt

    Logging Calls

    After some research on logging phone calls on Zendesk when not using Zendesk Voice, I found a workaround which may interest other Zendesk users. Create a custom ticket field called source and ente...

  • Avatar

    Bake Creative hat einen Kommentar hinterlassen

    I'm very surprised that a Zendesk agent hasn't contributed to this topic given the demand for the feature.