
Uri Argaman
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Neueste Aktivität von Uri Argaman-
Uri Argaman hat einen Kommentar hinterlassen
Is there any way to remove the default group in bulk? I have a group of fifty agents I want to delete, do I really need to go into each agent and change their default group?
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Uri Argaman hat einen Kommentar hinterlassen
I know this was requested 9 years ago, but I could still use it. Any chance a 'clear all cc' action will be added?
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Uri Argaman hat einen Kommentar hinterlassen
Thanks Devan - Community Manager. I turned on the login and the spam stopped but I had to turn it back on as I need my clients to submit tickets without logging in. This is a security vulnerability...
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Uri Argaman hat einen Kommentar hinterlassen
Having an open API with no security is a serious backdoor Zendesk is leaving open. I want clients to submit tickets from the Help Center Zendesk provides but I am flooded with spam instead. This AP...
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Uri Argaman hat einen Kommentar hinterlassen
The alert will be sent anytime between 1:01 to 2:00 hours after the ticket was created, as you cannot know at what time the hourly automation executes.
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Uri Argaman hat einen Kommentar hinterlassen
Good luck on getting Zendesk to develop anything the users actually want...
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Uri Argaman hat einen Kommentar hinterlassen
Thank you
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Uri Argaman hat einen Kommentar hinterlassen
Hi, We have 3 brands in our Zendesk. I want end-users logging into "my requests" page to see their tickets from all 3 brands. can anyone assist?
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Uri Argaman hat einen Kommentar hinterlassen
Hi, I would like to add an additional email field that will add addresses to the ticket's CC field. Is this possible? Thanks.
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Uri Argaman hat einen Kommentar hinterlassen
Hi, Is there a way I can view all suspended contacts? Further more, can I un-suspend them? Thanks,