Product updates

Getting Started

Training

Getting to know Zendesk

See all 7 articles

Product news and updates

Release notes

See all 67 articles

Announcements

See all 231 articles

Mobile updates and known issues

See all 7 articles

API updates

See all 57 articles

Administrators

Zendesk basics

See all 26 articles

User access, sign-in, and security

See all 25 articles

Users, groups, and organizations

See all 14 articles

Tickets and channels

See all 40 articles

Configuring and using your email channel

See all 13 articles

Managing your support workflow

See all 19 articles

Searching the data in your Zendesk

Supporting multiple languages

Help Center

See all 20 articles

Setting up integrations

See all 45 articles

Extending your Zendesk

Reporting and performance

See all 29 articles

Zendesk Classic and Web Portal

See all 28 articles

Best practices and recipes

See all 49 articles

Support tips & notes

See all 140 articles

Agents

Agent Guide

See all 44 articles

Developers

Zendesk Apps framework

See all 17 articles

Zendesk REST API

See all 15 articles

Zendesk Mobile SDK

Reference docs

Zopim Chat

Setting up Zopim

See all 16 articles

Using Zopim

Zopim analytics and overview tools

Zopim API

See all 11 articles

Zopim integrations

See all 18 articles

What's happening