Zendesk Support Support Tech Notes Zendesk Talk Can I have Zendesk Text without Zendesk Talk? Follow Lucia Otero Couselo Updated September 27, 2017 14:30 Question Can I have Zendesk Text without Zendesk Talk? Answer Text is a Talk feature and therefore you will need a Talk account to be able to use it. Text is available in Talk Trial, Basic and Advanced plans, see Zendesk Talk pricing. Comments 0 comments Please sign in to leave a comment.