Can I have Zendesk Text without Zendesk Talk? Follow

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4 comments

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    Mark Shearer

    Zendesk should reconsider. We will never sign for unwanted talk accounts just to get a text service. From what I have read there are potentially many other users out there that would gladly pay you for a text service but not if it is bundled with an expensive talk service.

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    Nicole - Community Manager

    Thanks for the feedback, Mark. I've shared your comment with our pricing & packaging team. 

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    Esteban Saravia

    Zendesk text should be just another channel, like facebook or twitter, with variable cost of sending and receiving texts. It should not be bundled with talk.

     

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    Jessie - Community Manager

    Thanks for the feedback, Esteban!

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