Can I get a refund for my cancelled subscription?
No, Zendesk does not offer refunds or credits for subscription changes. This policy is outlined in our in Section 8: Cancellation and Termination of our Master Subscription Agreement. For more information on cancelling your account please see our Master Subscription Agreement.
8.2 No refunds or credits for Subscription Charges or other fees or payments will be provided to You if You elect to terminate Your subscription to the Service or cancel Your Account prior to the end of Your then effective Subscription Term.