Why is the ticket organization not being updated for closed tickets? Follow



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    Barbara Shoebridge

    I want to close this I do not want to be part of it and don't know how ?????

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    Nicole Relyea

    Hi Barbara - 

    I apologize, but I'm not sure I fully understand your question. What are you trying to close? 

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    Jim Uomini

    If an Organization is added after a ticket is closed, you're never able to add it to the Organization. This is a very bad feature and another example of why you should allow admins to update closed tickets.

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