Why are columns missing in my view? Follow



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    Emilia D'Anzica (Edited )

    How can I set my custom view to default view so I see it first when I log in to my agent view of Support Tickets?

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    Jessie - Community Manager

    Hi Emilia! Welcome to the Community!

    I'm afraid it's not possible to customize the default view in your agent interface. I checked our Product Feedback topic, though, and I did find this suggestion there. The post has been up for a while, and there hasn't been a whole lot of activity on it, but this is definitely the best way to ensure that our Product Managers see your suggestions for Zendesk. I encourage you to head over there and add your detailed use case to the thread!

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