How do we assign team members to a particular team inbox? Follow


How do we limit which team inboxes team members have access to?


There are two ways to accomplish this:

    1. Select All Inboxes > Edit
    2. Select the team inbox that you would like to edit and choose Members.
    3. Use the checkboxes to select which members should have access to the team inbox. 
Note: The unselected team members that are unchecked can access individual conversations in which they are @mentioned.

Alternatively, you can give access to team inboxes by selecting the Menu icon, followed by Team Members > [member name] > Inboxes.


Have more questions? Submit a request

Please sign in to leave a comment.

Powered by Zendesk