Is it possible to create a contact form or Web Widget for Inbox?
Yes, there is a configurable contact form, much like the Web Widget.
To add a contact form to your Inbox account
- Select Menu () > Contact Form
- Select a team inbox to link the contact form to:
- Click Save
- Embed the code snippet into your website's HTML code between the
At this time it is not possible to set up multiple contact forms to link to different team inboxes. If you have several different team inboxes, it may be beneficial to create a general inquiries team inbox to route these to and use a triage workflow to assign conversations to various team inboxes: