Using Connect to target all website visitors Follow

Comments

7 comments

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    Jacob J Christensen

    I really love the direction this is going! A lot of potential use cases.

    Something I would like to see is more criteria for targeting users, some thoughts on online retail use cases:

    • Locale
      Target only visitors on the Danish site (the message should match the user language)
    • Visitor page
      Target users on the checkout page - up-sale opportunities.
    • Visitor action
      Target users who have put a product in the basket - up-sale opportunities.
    • Time delay
      Target users who have been on the checkout page for more that a minute - prevent basket-abandonment / offer incentive to complete purchase.
  • Avatar
    Heimen van Duinkerken (Edited )

    The target all option is not available for us. Is there a problem?

  • Avatar
    Jacob J Christensen

    Hi Helmen,

    Just to make sure, have you navigated to Campaigns > Recipients?

    That's where it shows up for me.

  • Avatar
    Heimen van Duinkerken (Edited )

    I know :-) it shows but it is greyed out. 

  • Avatar
    Jacob J Christensen

    OK, may be a bug then. My screenshot above doesn't show it, but it activates for me when I click it.

  • Avatar
    Graeme Carmichael

    My 'target all' option shows but does not activate when clicked.

  • Avatar
    Tim Nguyen

    Hi Heiman and Graeme - we are slowly rolling out the "Target all" feature to all Connect users over the next few weeks, which is why it's available for Jacob but not for all accounts yet.  Thanks Jacob for chiming in!

    The 'Target all' option will let you message anyone that visits your site, not just the logged-in users.  More information on this feature can be found here: Using Connect to target all website visitors.

    We've noted your subdomains as having interest in the feature, so you should be hearing from us in the next two weeks after the feature is added for your account.

     

     

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