How can I export our tickets including all the ticket details such as comments or email addresses from Zendesk Support?
Depending on the pricing plan your account is on, you have different options to perform a full ticket data export from your account:
If you are an admin on your account and have access to native export options, you can do a JSON or full XML export. For more information on exporting your data, see the article: Exporting data to a JSON, CSV, or XML file.
- Use our reporting tool to create your own report and then export the results. For more information, see the article: Creating queries.