Can SSO (SAML or JWT) create organizations? Follow

Question

Can SSO (SAML or JWT) create organizations? 

Answer

It isn't possible to create organizations using SSO (unlike users, which will be created if they don't exist). Instead, you can use either the Organization creation API endpoint or the Bulk Import feature to pre-load these organizations in your Zendesk Support account. Then, you can authenticate users with SSO and associate them with the now-existing organizations by passing the name or id of the organization to add the user to.

See Using SAML for Single sign on or Setting up Single sign on for more information.

 

 

 

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