Is it possible to set up IVR with multiple languages?
Yes, you can achieve this in two different ways:
Using the same number
This is possible by setting up each language as a different menu level within the IVR. The main menu greeting must include all languages in one recorded greeting ("Press 1 for English, Appuyez sur 2 pour Français," etc.). The Voicemail greeting will need to be in both languages as you cannot have two different voicemails for a single number. For more information on setting up your IVR please see Route incoming calls with IVR.
Using different numbers
You can use your IVR to redirect calls to different numbers for each of your languages in Zendesk Talk. This allows you to utilize a language specific greeting for each of these options.