I'm unable to get past the sign-in screen for my Zendesk Chat when using the Zendesk Products icon ().
- User has permissions to access Zendesk Chat
- User can log in via dashboard.zopim.com
- User can access Zendesk Chat from other browsers
- In Internet Explorer, head to Internet Options > Privacy.
- Once there, find the Sites button and click it (it should be to the left of Import).
- A window will pop up called "Per Site Privacy Actions". In the Address of Website field, enter zopim.com and click Allow.
- Sign out from Zendesk, then sign back in