Is the System Status page accessible with the API? Follow

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6 comments

  • Avatar
    Anthony Garverick

    Is there a time frame for this to be implemented or is there a way to get in the beta group?

  • Avatar
    Kate Styer

    Danielle,

    I would also like to have my subdomains be added to this beta.

    I have received a requirement from my management to get these types of notifications or some other form of more proactive notification.  They do not want to be in a state to have notifications of outage come from our agents.

    When I attempt to view that link I get the following:

  • Avatar
    Nicole - Community Manager

    Hey Kate and Agarverick - 

    Which beta are you referring to? I don't see one mentioned in the article above. 

    Kate - which link are you having trouble accessing? I was just testing and they should both be visible. 

  • Avatar
    Anthony Garverick

    Good Morning Nicole,

    It looks like the link was removed. There was mention of a beta program for this. At any rate is there a way to have our users see if our support site is up?

  • Avatar
    Jennifer Rowe

    The feature is out of beta so we removed the link to the old beta sign up page.

     

    This article tells you how to access and use the status page:

    https://support.zendesk.com/hc/en-us/articles/221466747 

     

    And this section of the article tells you how to subscribe for notifications:

    https://support.zendesk.com/hc/en-us/articles/221466747#subscribe

  • Avatar
    Nicole - Community Manager

    Thanks for the assist, Jennifer! 

    Agarverick - let us know if you have any additional questions. 

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