Announcing: Sunset Apps Framework v1 Follow

Comments

10 comments

  • Avatar
    Matt Searle

    How do I know if any of the apps I'm using are built on V1?

  • Avatar
    Kiran Madhav

    Hi Matt,

    Find manifest.json file in you app and then find frameworkVersion. It'll tell you in which version the app was built.

    e.g: "frameworkVersion": "2.0" this is for newer version.

  • Avatar
    Alex Aguilar

    Will ZendeskLab apps be updated to v2?

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    Jessie Schutz

    Hey Alex! I checked with a colleague on our Developer Support team, and he said that in general the Labs apps will not be updated to V2. 

    It's important to bear in mind that any apps on V1 will still work; they just won't be updated. So if you're currently using a labs app the version change shouldn't impact their function.

  • Avatar
    Alex Aguilar

    @Jessie

    Thanks. I was looking to add existing apps that are on V1, but can no longer do so since Aug 1st I believe.

  • Avatar
    Jessie Schutz

    Hey Alex!

    Do you mean you want to add apps you created on V1 to the marketplace? Or you want to add a V1 app to your Zendesk?

    If it's the former, that is correct. New V1 apps won't be accepted. If it's the latter, you can still install and use V1 Labs apps as long as you get them from the Marketplace.

  • Avatar
    Alex Aguilar

    @Jessie

    The latter, but they're off of GitHub and not the market place.

  • Avatar
    Jessie Schutz

    Hey Alex! 

    Unfortunately that's going to be a no-go. Apps from GitHub and other non-Marketplace sources need to uploaded to your Zendesk as a private app, and support for that was ended back on August 1.

    What app were you wanting to use? There might be something similar available in the Marketplace.

  • Avatar
    Michal W

    Good morning!

    I want to ask about private apps.

    After March 1st will I be able to upload v1 apps?
    Do I understand currently that apps that are already installed in my Zendesk with v1, will work just fine?

     

     

  • Avatar
    Phil Grove

    Hi Michal,

    From March 1, 2018, you will no longer be able to submit new or update current v1 private apps but your existing v1 apps will continue to work as normal in your account.

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