Microsoft has launched today its new realtime collaboration tool, Microsoft Teams. Alongside today's event is also the launch of several other integrations one of which is our own Zendesk Support integration as a means to extend the functionality of Microsoft Teams.
What's being released?
The Zendesk - Support integration allows Teams users to setup one or more Support tabs in a channel inside Teams to allow Support agents to collaborate on tickets from within Microsoft Teams.
This integration is automatically available to all Office 365 users.
Where can I read more about this integration?
We have the following public documents: