I cannot mark my ticket as solved in help center Follow

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4 comments

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    Catherine Michalak

    is this something new or has this always been the case?

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    Nicole - Community Manager

    Hi Catherine, 

    Can you clarify your question? What are you referring to when you say "is this something new"? Is what part something new? 

  • Avatar
    Catherine Michalak

    Hi Nicole,

    I was under the impression that all requesters could mark their tickets as solved and that not being able to do so unless certain conditions were fulfilled is a new thing.

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    Nicole - Community Manager

    Ah, thanks for clarifying. These conditions are not new, they are just results of a couple of specific pieces of functionality. 

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