This Fine Tuning session is hosted by Eric Nelson on our Customer Success team.
Eric covers the beauty of self-service and why the best ticket is the one never created. This Fine Tuning includes:
- What is self-service and why should you love it?
- How to properly implement a Self Service strategy
- Using Self Service to improve the customer experience
Check out the discussion in our community. You can participate by adding a comment to ask a question or to share your own.